Meet Our Staff
Management
Alex Bidwell
Sales Manager
Shawn Schaffer
General Manager
William Wolfe
Fixed Operations Director
John Saunders
Finance Manager
Sales
Kyle Kilhoffer
Sales Consultant
Nick Williams
Sales Consultant
Panda Mascot
Puppy Bear Extraordinaire
Joshua Kaufman
Sales Consultant
Service
Justin Gerg
Service Advisor
Jordan Nesbitt
Detail Manager
David Korn
Service Manager
Caitlyn Peterson
Warranty Administrator
Parts
Jeremy Annis
Parts Counterperson
Nathaniel Brooks
Parts Manager
Finance
Brianna Rodgers
Finance Manager
Douglas Krucke
Finance Manager
Krista Zameroski
Finance Manager
Kyle Elliott
Finance Manager
Internet
Justin Thorp-Koth
Digital Marketing Coordinator
Administration
Sara Groeger
Cashier Receptionist
Gina Segalla
Title Clerk
Neassa Zuchowski
Accounting Clerk
Kelly Bauer
Controller
Darlene Pollino
Office Clerk
Justin Gerg
Service Advisor
Jun 26, 2026
Love coming to your dealership.
Love coming to your dealership. I have no complaints. The honest friendly atmosphere is why I keep coming back. Thank you all..
May 21, 2026
Extremely happy with the service on my Subaru Legacy.
Extremely happy with the service on my Subaru Legacy. I would highly recommend them for all car needs.
May 17, 2026
Provides a needed service Trustworthy Service for all my
Provides a needed service Trustworthy Service for all my needs Pleasant waiting room and facility
Apr 28, 2026
Easy to work with.
Easy to work with. Always satisfied 100% No wait for a appointment. Works well to schedule around my schedule
Apr 28, 2026
Very helpful with everything.
Very helpful with everything. Answered all my questions and explained the problem. Would recommend Spitzer to all my friends and family.
Jeremy Annis
Parts Counterperson
Jun 24, 2026
I am extremely disappointed with the service I received
I am extremely disappointed with the service I received from the dealership's service department. My 2024 Wagoneer was brought in for two recall repairs, and I received it back in significantly worse condition than when I dropped it off. The vehicle's paint was scratched during the repair process, and the interior driver's door panel was also scratched and damaged. To make matters worse, the driver's door panel was not even reattached properly after the work was completed. The interior of the vehicle was left filthy, with mud throughout both the driver and passenger floor areas and on the door panels. After discovering these issues, I was forced to make an unnecessary second trip back to the dealership the very next day. Only after this return visit was the vehicle cleaned. Despite the inconvenience of making two trips in two days due to mistakes made by the service department, no effort was made to compensate me for my time, fuel, or frustration. There was no apology beyond the bare minimum and no gesture of goodwill offered. This level of care and attention is completely unacceptable, especially for a nearly new 2024 Wagoneer. Customers should not have to inspect for damage caused by the dealership, return for corrective work, and still leave feeling ignored and undervalued. The quality of workmanship, attention to detail, and customer service were all far below expectations. I have lost confidence in this service department and would not recommend it to anyone seeking professional vehicle care.
Jun 21, 2026
They charge way too much for service.
They charge way too much for service. I do not trust them for service. They work to find other things wrong that do not pertain to the service your in for.
Jun 19, 2026
Great experience.
Great experience. So accommodating. Truly appreciate everything. First class treatment, looked over all the details, customer service was excellent.
Jun 19, 2026
Justin was a great service advisor.
Justin was a great service advisor. Jeremy's video was the bomb-great service add. Appreciated all the efforts to get my car fixed and the transparency about the the findings, including what we don't know yet about the transmission. Very pleased.
Jun 16, 2026
It was an easy appointment - they got me in quickly and I
It was an easy appointment - they got me in quickly and I liked receiving a video of the status of my Jeep while it was on the lift. Very professional group.
Alex Bidwell
Sales Manager
Jun 27, 2026
Pleasant experience and helpful, would definitely shop
Pleasant experience and helpful, would definitely shop there in the future .. Thanks for everything Nik,
Jun 23, 2026
It was a great experience.
It was a great experience.I am happy with my purchase, alex, Kyle and Doug did an absolutely incredible job and when above and beyond in exceeding customer satisfaction.
Jun 13, 2026
Excellent customer service.
Excellent customer service. We dealt with Shawn & he was helpful, very nice, & professional. Alex did a great job also.
Jun 12, 2026
Alex was very polite , it was his first day on the job so
Alex was very polite , it was his first day on the job so he was learning the process. But I liked how he wasn’t pushy like many salespeople seam to be.
Jun 07, 2026
All the staff was very friendly and accommodating.
All the staff was very friendly and accommodating. It didn't feel like we were being pressured or swindled. Even stayed after closing time in order for us to finish our purchase.
Brianna Rodgers
Finance Manager
May 30, 2026
The entire purchasing process has been amazing.
The entire purchasing process has been amazing. They were willing to work with me to get me into the truck i wanted. There was an issue found after about a week having the truck and I mentioned it to them and they have made everything right. I live 2 hours away and they have gone out of there way to drive TO ME multiple times to make things right. I have absolutely 0 complaints and would recommend these guys to everyone I know in the market for a vehicle.
May 23, 2026
Spitzer CDJR St.
Spitzer CDJR St. Marys again made another vehicle purchase a breeze. I would highly recommend Alex Bidwell & his team to others looking for a vehicle. They're great to work with and make the process as smooth as possible.
May 01, 2026
Very friendly and easy to work with.
Very friendly and easy to work with. Salesman was very informative about vehicle and answered all our questions
Apr 20, 2026
Kyle and bree were very good to deal with but I did get
Kyle and bree were very good to deal with but I did get charged for stuff that other ford dealers never heard of
Mar 31, 2026
I like the kid that sold me the car.
I like the kid that sold me the car. Lee? I think. Good kid. He’s alright. Loved Bri too. She was great to work with.
Jordan Nesbitt
Detail Manager
Apr 24, 2026
Excellent work quick service was I in and out.
Excellent work quick service was I in and out. I highly recommend to anyone who needs service
Apr 23, 2026
They take great care of me Always make sure I'm happy
They take great care of me Always make sure I'm happy with the outcome of the visit
Apr 22, 2026
Purchased at Spitzer GM with Desiree Zimmerman.
Purchased at Spitzer GM with Desiree Zimmerman. Loved her! Very professional and friendly! No pressure!
Apr 03, 2026
Sold me a jeep.
Sold me a jeep. Realized it had a broken exhaust. Kyle stood by his word to fix it. Jordan did the work. Both excellent guys. Excellent service.
Mar 27, 2026
Easy to get along with and they meet your needs As to
Easy to get along with and they meet your needs As to what you were looking for
David Korn
Service Manager
May 21, 2026
Extremely happy with the service on my Subaru Legacy.
Extremely happy with the service on my Subaru Legacy. I would highly recommend them for all car needs.
Apr 25, 2026
Services was prompt, took my vehicle as soon as I
Services was prompt, took my vehicle as soon as I arrived. Found the problem quickly and made the necessary repair. They kept me up to date and told me exactly what needed to be done.
Apr 24, 2026
Excellent work quick service was I in and out.
Excellent work quick service was I in and out. I highly recommend to anyone who needs service
Apr 22, 2026
Purchased at Spitzer GM with Desiree Zimmerman.
Purchased at Spitzer GM with Desiree Zimmerman. Loved her! Very professional and friendly! No pressure!
Mar 06, 2026
They performed an exhaustive search and diagnosis of a
They performed an exhaustive search and diagnosis of a persistent squeak on my truck I had given up hope of fixing. I wrongly thought I’d be minimized and blown off by trying to have it fixed. I apologize for thinking that. The experience was just the opposite. They did look into it (hours probably), found the cause, explained it with a video, and fixed the broken part in a durable way so I haven’t heard it again in the year since. My appreciation to the technicians and all the staff.
Douglas Krucke
Finance Manager
Jun 12, 2026
Alex was very polite , it was his first day on the job so
Alex was very polite , it was his first day on the job so he was learning the process. But I liked how he wasn’t pushy like many salespeople seam to be.
Apr 17, 2026
They were great to work with.
They were great to work with. Had one small problem. But they are making it right with me. Differently will recommend them guys up there. As long as they follow through what they say they are going to do for me.
Mar 23, 2026
St.Marys ford was a pleasant experience. No pressure to
St.Marys ford was a pleasant experience. No pressure to purchase and willing to answer your questions.
Dec 27, 2025
Every one was so very nice they made you feel like family
Every one was so very nice they made you feel like family . I'm from New Kensington took me three hours to get there . was well worth it . Thank You
Dec 15, 2025
No hassle car buying.
No hassle car buying. I got a great price on the vehicle that I wanted. Highly recommend this dealership and salesman
Kyle Kilhoffer
Sales Consultant
May 30, 2026
The entire purchasing process has been amazing.
The entire purchasing process has been amazing. They were willing to work with me to get me into the truck i wanted. There was an issue found after about a week having the truck and I mentioned it to them and they have made everything right. I live 2 hours away and they have gone out of there way to drive TO ME multiple times to make things right. I have absolutely 0 complaints and would recommend these guys to everyone I know in the market for a vehicle.
Apr 20, 2026
Kyle and bree were very good to deal with but I did get
Kyle and bree were very good to deal with but I did get charged for stuff that other ford dealers never heard of
Apr 17, 2026
They were great to work with.
They were great to work with. Had one small problem. But they are making it right with me. Differently will recommend them guys up there. As long as they follow through what they say they are going to do for me.
Mar 22, 2026
The young men did great greeting us upon arrival Got a
The young men did great greeting us upon arrival Got a fair deal and financing personal was great
Mar 17, 2026
Respectful and easy to work with.
Respectful and easy to work with. I asked and they provided the deal I needed.
Caitlyn Peterson
Warranty Administrator
Apr 24, 2026
Excellent work quick service was I in and out.
Excellent work quick service was I in and out. I highly recommend to anyone who needs service
Apr 22, 2026
Purchased at Spitzer GM with Desiree Zimmerman.
Purchased at Spitzer GM with Desiree Zimmerman. Loved her! Very professional and friendly! No pressure!
Mar 05, 2026
Justin was very professional even during my frustration
Justin was very professional even during my frustration with Mopar and the time my vehicle was there
Nov 03, 2025
Jeremy does an excellent job at creating an environment
Jeremy does an excellent job at creating an environment of professional courtesy in the service department.
Oct 23, 2025
Excellent service would highly recommend everyone take
Excellent service would highly recommend everyone take their Chrysler products here, service was quick and affordable
Nick Williams
Sales Consultant
Jun 27, 2026
Pleasant experience and helpful, would definitely shop
Pleasant experience and helpful, would definitely shop there in the future .. Thanks for everything Nik,
Apr 30, 2026
Great people.
Great people. We were not pushed into any extra warranties. Would definitely go back here
Apr 21, 2026
He always kept me informed about my vehicle and the
He always kept me informed about my vehicle and the work Being done . Great communication.
Mar 28, 2026
we were pleased with the deal and the patients you gave
we were pleased with the deal and the patients you gave us and for the assistance with the down payment,
Feb 02, 2026
Took a little back and forth but we got the deal done.
Took a little back and forth but we got the deal done. Nick was my salesman and he did a great job. He is the first one in 40 years of me trying to buy a vehicle locally.
Panda Mascot
Puppy Bear Extraordinaire
Apr 20, 2026
Kyle and bree were very good to deal with but I did get
Kyle and bree were very good to deal with but I did get charged for stuff that other ford dealers never heard of
Dec 29, 2025
I found everyone that we felt with friendly,
I found everyone that we felt with friendly, accommodating, generous, efficient. I have no complaints through the buying process. I’m hopeful these same attributes carry over to the service side.
Nov 04, 2025
I purchased a vehicle at this dealership several years
I purchased a vehicle at this dealership several years ago and have been using their service department all along. They've done a good job for me. I've recently purchased a new vehicle there and their sales people have worked well with me. Friendly and helpful.
Krista Zameroski
Finance Manager
Jan 07, 2026
The people that are communicating from the service
The people that are communicating from the service department do not seem to have a knowledge of what they’re recommending and do not seek out answers when I asked. They’re more concerned about up selling a spray for the vents, then communicating why the alignment was off. There’s been a clerical error on our account that we have been attempting to get them to fix for more than a year. It’s just an overall lack of ownership and motivation from the staff in the service area.. We’ve been a client for more than 10 years and we are considering switching.
Nov 06, 2025
Always a great place to take my vehicles!
Always a great place to take my vehicles! Thank you so much Jeremy and team!
Oct 27, 2025
There is an inability to effectively communicate ans
There is an inability to effectively communicate ans instructed and there seems to be a significant push toward upselling that wasn’t occurring before. The people were kind but the service level has dropped
Nathaniel Brooks
Parts Manager
Apr 24, 2026
Excellent work quick service was I in and out.
Excellent work quick service was I in and out. I highly recommend to anyone who needs service
Nov 06, 2025
Always a great place to take my vehicles!
Always a great place to take my vehicles! Thank you so much Jeremy and team!
Shawn Schaffer
General Manager
Jun 12, 2026
Alex was very polite , it was his first day on the job so
Alex was very polite , it was his first day on the job so he was learning the process. But I liked how he wasn’t pushy like many salespeople seam to be.
May 30, 2026
The entire purchasing process has been amazing.
The entire purchasing process has been amazing. They were willing to work with me to get me into the truck i wanted. There was an issue found after about a week having the truck and I mentioned it to them and they have made everything right. I live 2 hours away and they have gone out of there way to drive TO ME multiple times to make things right. I have absolutely 0 complaints and would recommend these guys to everyone I know in the market for a vehicle.
William Wolfe
Fixed Operations Director
Jan 07, 2026
The people that are communicating from the service
The people that are communicating from the service department do not seem to have a knowledge of what they’re recommending and do not seek out answers when I asked. They’re more concerned about up selling a spray for the vents, then communicating why the alignment was off. There’s been a clerical error on our account that we have been attempting to get them to fix for more than a year. It’s just an overall lack of ownership and motivation from the staff in the service area.. We’ve been a client for more than 10 years and we are considering switching.
Dec 27, 2025
Every one was so very nice they made you feel like family
Every one was so very nice they made you feel like family . I'm from New Kensington took me three hours to get there . was well worth it . Thank You
Kyle Elliott
Finance Manager
Nov 06, 2025
Always a great place to take my vehicles!
Always a great place to take my vehicles! Thank you so much Jeremy and team!
Sara Groeger
Cashier Receptionist
Nov 06, 2025
Always a great place to take my vehicles!
Always a great place to take my vehicles! Thank you so much Jeremy and team!
Joshua Kaufman
Sales Consultant
Jun 12, 2026
Alex was very polite , it was his first day on the job so
Alex was very polite , it was his first day on the job so he was learning the process. But I liked how he wasn’t pushy like many salespeople seam to be.
Gina Segalla
Title Clerk
Nov 06, 2025
Always a great place to take my vehicles!
Always a great place to take my vehicles! Thank you so much Jeremy and team!
Justin Thorp-Koth
Digital Marketing Coordinator
Nov 06, 2025
Always a great place to take my vehicles!
Always a great place to take my vehicles! Thank you so much Jeremy and team!
Neassa Zuchowski
Accounting Clerk
Nov 06, 2025
Always a great place to take my vehicles!
Always a great place to take my vehicles! Thank you so much Jeremy and team!
